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Notice of Privacy Practices

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Notice of Privacy Practices

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Important information for your use of our website.

I. Introduction:

As a current customer of Christian‐Baker Company, we would like to take this opportunity to both thank you for your business and to share with you the importance our agency places upon protecting the privacy of information we gather from you in accordance with applicable state and federal laws. Christian‐Baker Company is a member of the financial services industry and, as such, our agency has been and continues to be subject to federal and state privacy laws regarding the collection and exchange of your information. The following is Christian‐Baker Company’s privacy policy regarding the customer information we collect. Contained in this privacy policy you will find (1) an explanation of the types of information Christian‐Baker Company collects from our clients and the means used to collect such information, (2) an explanation of how Christian‐Baker Company shares the information collected from our clients, and (3) an explanation of how Christian‐Baker Company protects client information.

II. Information we collect, and the means used to collect:

Christian‐Baker Company collects information about our customers that is necessary to provide those services usual and customary to independent insurance agents. Christian‐Baker Company collects this necessary information from the following sources:

  • Information we receive from you on applications or other forms. This information may include, but is not limited to, your name, address, and date of birth.
  • Information about our clients’ transactions with us; this information may include, but is not limited to, claims and payment history.
  • Information we receive from a consumer‐reporting agency; this information may include, but is not limited to, a driving record or insurance score report.

To collect customer information from the above‐stated sources, Christian‐Baker Company may use the following means of communication to gather information: written, in‐person, telephone, facsimile, electronically, and online.

III. How we share client information with non‐affiliated third parties:

We do not share information about our customers or former customers with non‐affiliated third parties other than as permitted or required by law. For example, Christian‐Baker Company may share all the information listed above with non‐affiliated third parties for, including but not limited to, the following reasons:

  • Information that is necessary to service or process the insurance needs of our clients, in a manner that is consistent with the usual and customary services provided by independent insurance agents. Such usual and customary services or processes provided by Christian‐Baker Company to its customers include but are not limited to underwriting, shopping the renewal, (2020_09) rating, placement, and providing quotes for insurance that is relevant to the coverage the customer places with our agency.
  • Information that is necessary to protect the confidentiality or security of our client’s records.
  • Information that is necessary to resolve client disputes or inquiries.
  • Information that is required by individuals or entities who are assessing our legal compliance.
  • Information that is required for Christian‐Baker Company to comply with the law.
  • To an actuarial or research organization for the purpose of conducting actuarial or research studies
  • Information that is necessary to protect against or prevent fraud, unauthorized transactions, claims, or other liability

We may disclose all the information we collect, as described above, to companies that perform marketing or other services on our behalf or to other financial institutions with whom we have joint marketing agreements.

IV. How we share client information with affiliated parties:

We do not share client information with any affiliate.

V. Our practices regarding information confidentiality and security:

We maintain physical, electronic, and procedural safeguards to guard your information. These safeguards include but are not limited to the following:

  • We restrict access to nonpublic personal information about our clients and former clients to those employees who need to know that information to assist in providing services or products to the customer.
  • We will punish any employees who impermissibly share client information.
  • We use a secure Internet and e‐mail provider to protect the confidentiality of electronic communications.

Christian‐Baker Company appreciates your business and in order to continue building upon that relationship we believe it is necessary, not only from a legal standpoint, but also as a sound business practice that our customers understand the care our agency uses in handling your information. Christian‐Baker Company will continue to monitor the effectiveness of this privacy policy.

Contact us

For more information about our privacy practices, if you have questions or if you would like to make a complaint, please contact us by email at info@christianbakerco.com or by mail using the details provided below:

26 North 9th Street, Lemoyne, PA 17043

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